Banyan Tree Mayakoba, Playa del Carmen, Mexico
Banyan Tree Mayakoba
A tropical retreat shaped by water, jungle and quiet privacy
Hidden among mangroves and winding lagoons on the Riviera Maya, Banyan Tree Mayakoba has the kind of setting that makes the outside world fall away almost immediately. Water threads through the resort, tropical greenery softens every path, and the whole place feels immersed in its landscape rather than simply built on it. Just north of Playa del Carmen on Mexico’s Caribbean coast, it offers a more secluded, more atmospheric take on the classic beach escape.
Privacy is one of its greatest luxuries. Each villa feels like a tucked-away sanctuary, with its own pool, generous outdoor space and interiors designed for calm rather than show. Some are made for slow, romantic stays, others give families room to settle in properly with larger multi-bedroom layouts and connecting options. The effect is intimate and spacious at once, with nature always close and never just a backdrop.
Nothing here asks to be rushed. Mornings can begin with a cycle through the grounds, a few quiet hours by the sea or a swim in one of the resort’s two pools before the day fully warms up. Later on, there is time for golf, tennis, yoga or a session in the twenty-four-hour gym, though doing very little is just as much part of the experience. When the mood shifts towards exploration, Playa del Carmen, Tulum and even Chichén Itzá make easy additions to the wider journey.
Photos
Hotel amenities
Good to know
- Fine dining restaurants
- Exclusive private beach
- Contemporary design immersed in nature
- Two pools for ultimate relaxation
Useful Information
Pets
Medium-sized pets are welcome in all villa categories with advance notice. A supplement applies, and the hotel provides food and water bowls along with a few extras for your dog.
Additional Beds
Children up to 1 year old stay free and can have a cot or an extra bed. Children aged 2 to 11 stay free in an extra bed, while from 12 years old an extra bed costs €87 per person per night.
Accessibility
Banyan Tree Mayakoba is family-friendly and suitable for guests with mobility issues.
Directions
Carretera Federal Chetumal Puerto Juárez Km 298
How to get there
A car is useful for exploring the area, and the hotel offers free parking beside the main building.
48 kms from Cancún international airport.
What's around
Real places near the hotel. Tap one to see it on the map.
Restaurant Sen LinNightlife · 610 mWhere the evening comes alive.
Cocina de AutorRestaurant · 1.2 kmA well-loved table close by.
Plaza Paseo XcalacocoShopping · 1.9 kmFor a little retail therapy nearby.
Natural - Cafe and Juice BarCafe · 2.0 kmAn easy spot for coffee or breakfast.
Bicentenario ParkPark · 2.8 kmA green escape within reach.
Gran Coyote GolfLandmark · 2.9 kmOne of the city's iconic sights.Reviews
Our stay at Banyan Tree Mayakoba was truly an exceptional experience. From the moment we arrived, we were impressed by the beautiful property, impeccable cleanliness, outstanding service, and the level of luxury throughout the resort. A special thank you to Monsrat, Fernanda, April, and Eduardo, who went above and beyond to make our stay memorable. Their warmth, professionalism, and attention to detail really stood out. They made us feel genuinely welcomed and taken care of throughout our visit. The resort is also incredibly family-friendly, which made our stay especially enjoyable. The food was excellent, with a fantastic variety of options, and we were very happy to find that there were great halal-friendly choices available as well. What truly sets Banyan Tree Mayakoba apart is the combination of ultra-luxury, exceptional service, beautiful surroundings, cleanliness, and genuine hospitality. It feels luxurious without losing that personal and welcoming touch. Thank you to the entire Banyan Tree Mayakoba team—and especially Montserrat, Fernanda, April, and Eduardo—for an unforgettable stay. We would absolutely return and highly recommend this resort to families looking for a world-class luxury experience.
We had a wonderful stay at Banyan Tree Mayakoba. The whole resort is absolutely beautiful, set in an amazing natural environment, with a stunning lobby and fantastic villas that are spacious, comfortable and very well designed. The food throughout the resort was also very good, and we really enjoyed the different restaurants and the quality of the meals. What made our stay particularly special, however, was the exceptional service and the people. Everyone we met was genuinely warm, friendly and attentive, and you really feel that the staff want you to have a great experience. The breakfast team in particular was fantastic, such lovely people and consistently excellent service every morning. A very special mention must go to Alejandro, who looked after our villa, number 205. He took such great care of our room throughout the stay, with incredible attention to detail, and always made sure everything was perfect for us. Thank you, Alejandro! The only negative point would be that we found the restaurants a little overpriced, even considering the high standard of the resort. Overall, though, we had a fantastic experience. Banyan Tree Mayakoba is a truly beautiful place, but it is the kindness and quality of the people working there that really makes it special. We would happily return.
Lo recomiendo muy lindo lugar
This was our second stay at Banyan Tree Mayakoba, and somehow it was just as incredible as we remembered. During this trip, we stayed in two different villas—the Wellbeing Villa and an Oceanfront Villa—and on our previous visit we stayed in a Lagoon Villa. Honestly, neither one of us can decide which we like best. They each have something different to offer, but all of them are beautiful, incredibly private, and make it very easy to never want to leave the villa. The attention to detail throughout the entire resort is remarkable. Everything is beautifully maintained, the property is peaceful and lush, and the service is consistently excellent without ever feeling intrusive. The food is another huge highlight. From Saffron to Cello to Sands and everywhere else we ate, we genuinely did not have a bad meal during our stay. The quality and consistency across the restaurants is impressive. We also booked the whale shark excursion through the resort, which was an absolutely unforgettable experience and easily one of the highlights of our trip. A special shoutout to Hendricks, who took such great care of us and surprised us with complimentary breakfast at Sands on our last morning. It was an incredibly thoughtful gesture and such a wonderful way to end the trip. There are plenty of beautiful resorts, but Banyan Tree Mayakoba continues to be something special for us. Between the privacy of the villas, incredible food, beautiful property, wonderful staff, and the attention to every little detail, it’s very difficult to find anything to criticize. We absolutely love it here and will be back for sure.
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